What if the Customer Was Procurement’s Greatest Focus?

By 2020, customer experience will overtake price and product as the key brand differentiator Customer 2020 Report by Frost & Sullivan, 2015 Even 2020 seems too far away for this shift. Customer needs and wants are already placed as a top priority by social media and rapid technological evolution. Amazon is a good example of […]

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Procurement’s open letter to HR

  Dear HR, as Goodman Ace, an American humorist so aptly said it in the title image, it’s difficult to read a letter that is never sent. So, I’m taking this opportunity to open a dialogue around an issue we can work together on and raise top management’s awareness on the necessary change of procurement […]

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Why Procurement Matters Globally? A Feelgood Story, for Once

Reading time: 4 minutes There are a few activities that people like more than complaining. It’s imprinted in our DNA. And given that procurement people, management people, internal clients and suppliers are people – it’s in their DNA as well. This is just a taste: “Management doesn’t pay attention, procurement people and suppliers aren’t delivering what […]

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Procurement’s Tipping Point – Only True Leaders Will Prevail

  It’s said that Henry Ford once enlisted an efficiency expert to examine the operation of his company. While his report was generally favorable, the man did express reservations about a particular employee. “It’s that man down the corridor,” he explained.“Every time I go by his office he’s just sitting there with his feet on […]

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What Happens When the Sourcing Luck Runs Out?

  If you have been doing something in the same way for a long time, it probably means you’re pretty good at it. But there’s a little catch – just because it’s familiar, doesn’t mean it’s always right. Sourcing is one of the key instruments in procurement. But it is not the answer to everything […]

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Everybody Loses if Procurement Is a Fire Department

  If you were walking down the street and saw a person on fire, presumably you would help put out the fire. But what if every single day on your way to work there was another person on fire needing your help? Sure, you have to help, but you would wonder – why are all […]

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Industrialization 4.0. How does procurement measure up?

  The fourth industrial revolution has begun a couple of years ago, and now, it is galloping ahead. Nowadays, everybody is talking about industrialization 4.0. Some are still not aware what does it entail and what will be the full scope of repercussions. You may think that we exaggerate when we use the term Industry […]

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3 Actions Procurement Is Screaming for!

  Procurement has come a long way from a simple old-school transactional department that is hidden deep inside the company. It is continuously faced with a myriad of demands, from internal business requirements to external legislation and in order to address them rapidly and efficiently, it needs to be much more agile and have a […]

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